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Your First Visit at Avita MD

Becoming a new patient at Avita MD is simple. Here is exactly what to expect, from booking your first primary care appointment to leaving with a clear plan, at our Los Altos, Mountain View, and Los Gatos offices.

  1. 1

    Book your first visit

    Book online any time or call (408) 495-5770. Same-day and next-day appointments are often available. Your first visit is in person so your provider can complete a full exam and establish your baseline.

  2. 2

    Complete your forms ahead of time

    After you book, you can complete new patient forms and your health history online before you arrive. This keeps your first visit focused on you rather than paperwork.

  3. 3

    Bring the essentials

    Bring a photo ID, your insurance card, a list of your current medications and dosages, and any recent lab results or records from a previous provider.

  4. 4

    Arrive a few minutes early

    Plan to arrive about 10 minutes early. Parking is free and abundant at every location, and our front desk will have your paperwork ready.

  5. 5

    Meet your provider

    Your provider reviews your history, listens to your concerns, and examines you without rushing. On-site phlebotomy and EKG mean any needed labs happen during the same visit.

  6. 6

    Leave with a plan

    You leave with a clear plan: results timelines, any prescriptions, referrals we coordinate on your behalf, and a follow-up schedule. Telehealth is available for established patients after your first visit.

Want to confirm your coverage first? See our insurance and coverage page, or explore the conditions we treat and services we offer.

New Patients: Common Questions

How do I become a new patient at Avita MD?

Book your first appointment online or call (408) 495-5770. Avita MD welcomes new adult patients (18 and older) at all three locations in Los Altos, Mountain View, and Los Gatos.

What should I bring to my first appointment?

Bring a photo ID, your insurance card, a list of your current medications and dosages, and any recent lab results or records from a previous provider.

Can my first visit be a telehealth appointment?

Your first visit needs to be in person so your provider can complete a full exam and establish your baseline. Telehealth is available for established patients after that first visit.

How early should I arrive?

Arrive about 10 minutes early. Parking is free and abundant at every Avita MD location, and completing your forms online beforehand makes check-in quick.

Do you accept my insurance?

Avita MD accepts Medicare, most major PPO plans, and HMO plans. See our insurance and coverage page or call (408) 495-5770 and we will verify your benefits before your visit.

How quickly can I be seen?

Same-day and next-day appointments are often available at all three locations. Book online or call (408) 495-5770 and we will find the soonest time that works for you.

Ready to become a patient?

Book your first visit online or call (408) 495-5770. Same-day and next-day appointments are available.